Submit a request
Select Intake in the left navigation, then Submit a request:
On the Create a Request page, describe the problem or idea in your words in the text box (What do you need, and why does it matter?).
Optionally select 📎 Attach a document to add a business case, a vendor quote or a slide deck.
Select Review my request with the agent. The agent asks a few quick questions right on the page; every one is skippable.
Track your requests
Go to Intake → My Requests. Each card shows the request title, the date you submitted it and a plain-language status. For example:
Status | What it means |
Your request is with the people who decide on funding | Waiting for approval |
Your request is being weighed against other work | Being prioritized |
Approved - work is underway | Approved |
This request was not taken forward. The reason is below. | Declined |
This request is on hold and will be looked at again later | Deferred |
Select › on a card to expand it. It shows Your request and its current status:
Select the title to open the full request page, with its approval progress and history.
Click See all Requests at the top of the page to go to the full Intake workspace, if your role has access.
Notifications you can get
Go to Preferences → Notifications and turn on the notifications you want to get.
Approvals & intake
Request declined: when a request is declined
Request deferred: when a request is deferred
Request converted: when a request is converted
Mentions & comments
Mention: when someone mentions you
Qa message: when someone asks a question on a request
Tips
Lead with the problem, not the solution - "Month-end close takes 9 days" gives reviewers more to work with than "buy tool X";
Include a cost estimate if you have one;
Attach what you already have - a business case or quote gives the agent and reviewers more to work with.



