Skip to main content

Sync Groups from Azure AD via SCIM

Updated over a month ago

Groups help admins manage access at scale by assigning permissions to a set of users at once. With Azure AD SCIM provisioning, WorkBoard can automatically sync groups so you don’t have to create and maintain them manually.

Configure SCIM

What you need:

  • Admin access in Azure AD

  • Admin access in WorkBoard

  • SCIM provisioning is enabled for your WorkBoard Azure AD application

Step 1: Configure SCIM provisioning in Azure AD

To set up SCIM for WorkBoard in Azure AD, follow the official step-by-step guide:

This article walks you through:

  • creating/configuring the Azure AD enterprise app for WorkBoard,

  • enabling Provisioning,

  • entering the SCIM endpoint and credentials,

  • testing the connection,

  • and turning provisioning on.

After provisioning is enabled, Azure AD will begin sending updates to WorkBoard during sync cycles.

Step 2: Assign groups in Azure AD

Azure AD only provisions the users and groups that are assigned to the WorkBoard application (depending on your Azure configuration and provisioning scope).

In Azure AD:

  • Open the WorkBoard Enterprise Application.

  • Go to Users and groups.

  • Add the groups you want to sync to WorkBoard.

Once assigned, Azure will include those groups in SCIM provisioning.

Step 3: Confirm groups in WorkBoard

In WorkBoard, go to: Admin Tools → Org Management → Groups

This is where synced groups will appear.

Step 4 (Optional): Create Teams from synced groups

Your organization can choose whether synced Azure AD groups also create Teams in WorkBoard. If enabled, each synced group can create a corresponding team that’s visible in the product. If disabled, groups still appear in Admin Tools → Groups, but Teams aren’t created from them.
Please contact your Customer Success Manager or the WorkBoard Support Team to have this setting enabled for your account.


What happens when groups change in Azure AD

Group removed from the Azure app

  • If a group is removed from the WorkBoard application assignment in Azure AD, the group is deleted in WorkBoard as part of the sync.

  • If your organization is configured to create Teams from synced groups, the corresponding Team is deactivated (so it’s no longer active but retained for history).

Group removed and added again

  • If a group is later added back to the WorkBoard app in Azure AD, the group is created again in WorkBoard during the next sync.

  • If Teams are created from synced groups, a corresponding Team is created again, while the previous Team remains deactivated.

    This ensures the UI reflects the current Azure assignment state and avoids reactivating older team records automatically.

Did this answer your question?