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Add Users to a Manual Group

Updated over 3 weeks ago

Manual groups allow admins to add and remove users directly in WorkBoard. Users added to a group inherit all roles and scoped permissions assigned to that group.

To add users to groups in WorkBoard, go to:
Admin Tools → Org Management → Groups

What you need

  • Groups & Roles Admin access in Workboard

  • A manually created group

Users cannot be manually added to identity provider (IDP) synced groups.

Step 1: Open the Group

  1. Go to Admin Tools → Org Management → Groups

  2. Select a manual group

  3. Open the Users tab

You will see a list of users with their:

  • Name

  • Email

  • Manager

  • Manager email

Step 2: Add Users

  1. Click Add User

  2. Search for and select one or more users

  3. Click Add

  4. Click Save in the Group Editor

After saving:

  • Users immediately inherit all roles assigned to the group.

  • Scoped permissions are applied dynamically.

Remove Users from a Group

  1. Open the group

  2. Go to the Users tab

  3. Remove the user from the list

  4. Click Save

Once removed:

  • The user immediately loses access granted by that group.

  • Effective permissions are recalculated automatically.

How Access Is Determined

A user’s effective access is based on:

  • Direct roles assigned individually

  • Roles inherited from groups

  • Scope rules applied to those groups’ roles

Permissions update automatically when:

  • Group membership changes

  • Role assignments change

  • Scope rules are edited

  • Team memberships change

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